Kikuyumoja's realm

  • Hallo, ich habe da mal eine Frage…

    Posted: September 19, 2011, 6:07 pm by jke

    Liebe Lufthansa,

    bei Twitter auf das folgende Formular verweisen…

    …ist so ziemlich das Dämlichste, was ich seit meiner Anfrage bei einer Frankfurter Behörde via E-Mail (Schreiben kam als eingescanntes Word Dokument via E-Mail zurück) gesehen habe. Einfach weil es aus Sicht der Kunden total frustrierend ist und den SINN von Twitter (“zwanglose Kommunikation”) total untergräbt. Und da kann das o.g. Formular noch so optimiert in die Geschäftsprozesse passen und gut dabei helfen, den richtigen Ansprechpartner zu finden… aus meiner Sicht (“Ich will mal schnell eine Frage beantwortet haben”) ist das völlig unbrauchbar und ein MEGAFAIL.


  • Homo faber

    Posted: September 4, 2011, 5:45 am by jke

    “What took you so long?”, you may ask.

    And I will only be able to reply: “I don’t know. I don’t know what took me so long until I finally coughed up 20 EUR and bought a set of fine Torx screwdrivers.”

    “Wiha PicoFinish 267 P“, a set of Torx No. 4,5,6,7,8,9 and some other (older) Wiha and Gebra screwdrivers (1) that made me switch from the Chinese crap as pictured above (2).

    The Chinese alternative aka short & black Torx screwdrivers…well, they work and for the occassional repair job they are just fine (I’ve been using mine since ~ 2001; I have a lot of these cheap Torx No. 5, 6, 7), BUT! these Wiha screwdrivers are just so much more comfortable and also FIT the screws without any quality issues. Working with good tools just pays off – I could name endless occasions when I killed a screw just because of bad tools. Stupid me! And it’s just 20 EUR. Sure, a lot of money for srewdrivers that I already had. It’s just after buying a Phillips-head screwdriver from Wiha for another project when I realized that I’d been wasting my life with bad tools so far.

    Another reason for this blog post are the pair of tweezers as pictured above (3). It’s just amazing how much you can fix with these tweezers. Just the other day I read about a gourmet chef who cooks with a pair of tweezers (!) and I can only assure you that it makes a lot of sense. But also anyone trying to fix Apple products needs such tweezers. They are just as indispensable as the plastic opening tools (4).


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